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Vodafone Machine-to-Machine (M2M)

Employee Protection

Real time visibility of your lone, mobile and at risk workers to provide them with support, protection and meet your duty of care.

The challenges

Today, an increasing number of people work alone, without close or direct supervision and away from their business base. This means they are potentially more at risk of facing a dangerous situation in the workplace. In the energy and utilities industries, these ‘lone workers’ are particularly vulnerable. Field maintenance workers, truck and tanker drivers, pipeline workers and those involved in drilling or refining are just a few examples of workers who often operate alone, in remote or high risk environments.

No matter how many safety or security measures are put in place, accidents and incidents can occur and, you may not know immediately if one of your workers is in trouble or needs urgent assistance. As an employer in the energy and utilities industries, you need to provide comprehensive support to your lone workers, fulfilling your legal duty of care and ensuring peace of mind for everyone concerned: you, your company and your workers. However, keeping your valuable workforce safe from a distance is a challenge.

The solution

Whether you are responsible for a team of lone workers, a fleet of field workers who visit the office infrequently, shift workers employed in large facilities or senior managers required to visit politically unstable or volatile areas, Vodafone Global Enterprise can help you meet these challenges.

Keeping employees safe whilst out in the field APM

See how M2M technology can help you get real-time visibility of your lone, mobile and at-risk workers and how you can check their safety, send help if they need and meet your duty of care.

Locate, manage and support your workers real time

By utilising a number of location-based technologies, including cell ID and A-GPS, our Lone Worker solution can pinpoint location and, through our best of breed partnerships, provide around the clock emergency response and support. We’re able to position your workers simply through tracking a SIM or via a simple application loaded onto mobile devices that gives you comprehensive access to real time information. And finally, we ensure that privacy control is in the hands of the user at all times.

Lone Worker

With real time visibility, we’ll provide you and your lone workers with effective two-way communication. We’ll enable you to ‘see’ and communicate with your workers out in the field and proactively check their safety, set geographical boundaries preventing them from heading into hazardous environments and send help - quickly – whenever and wherever they need it. And your workers will be able to alert you at the push of a button if they need help urgently, if they’re about to embark on a potentially dangerous job or are otherwise at risk. They’ll be able to warn your team what they’re doing and how long it should take and if the alert isn’t turned off at the end of the prescribed time, then emergency procedures are triggered automatically. Your workers will also be able to manage their own privacy, controlling when and where they are tracked; for example, only within business hours.

Related documents

© 2013 Vodafone Limited. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Registered in England No 1471587.

Our Code of Conduct

Reporting concerns

All employees and contractors have a duty to report any breaches of our Code of Conduct, which is known as our "Speak Up" policy. We have launched a global external reporting scheme which allows employees and contractors to report through a third party. This new process enables us to consolidate existing whistle blowing practice in local markets, increases visibility and ensures consistency of approach in responding to concerns raised from across the organisation. Concerns may be reported anonymously and the protection of innocent people is our priority at all times. People can identify themselves to our external partner using a PIN and receive feedback. Vodafone has a non-retaliation policy and will not take any action against anyone reporting a genuine concern, even if this is proven not to result in a breach of compliance.

Read more

The Vodafone Code of Conduct

Vodafone "Speak Up" policy